Helping Group Travel Companies Achieve Their Goals
Frustrated by the administrative challenges of managing group travel?
Let GTT put our a web-based reservation and tour management applications — to work, to make the handling of your groups easy as one-two-three!
Technology for Managing
Social
Sports
Educational
Student
Religious
Performance
Meetings
Incentive
your group travel packages for
...while streamlining workflow every step of the way!
GROUPMINDER FEATURES
Easy Reservation Input, Confirmation & Modification
GroupMinder's easy-to-use reservation system automatically prompts and advances your agents through the booking process of a new reservation screen by screen, thereby minimizing input error. Upon completion of the booking, agents can instantly confirm clients' reservations via email, or generate a printed acknowledgement.​
Modification of a reservation requires just one click that takes agents directly to the appropriate screen. Even when an entire reservation requires modification, i.e. adding another participant or changing package selection, the procedure is quite simple.
Inventory Control
GroupMinder maintains inventory control on all package components, displaying real-time product availability throughout the booking process. Further, when inventory is depleted, a product no longer appears for sale, thus eliminating the possibility of overselling your inventory.
Marketing
By interfacing with the client database, GroupMinder's mailing system serves as a powerful marketing tool, allowing you to use stored information about customer travel interests, organization affiliations, geographical location, and travel history to do targeted print and electronic mailings with a simple click of the mouse.
Reports
GroupMinder features over thirty reports, all with various sorting options, allowing you to access the information you need for vendors, accounting, and on-site operations. Reports include: Booking Source, Daily Receipts, Customer Payment Detail, Revenue, Balance Due, Hotel Reconciliation, Participant Master List, Name Badge List, Rooming List, Transportation Manifest, Transportation Manifest by Departure City, Optional Tours Manifest, Package Components Inventory, Room Inventory, Transportation Inventory, Hotel Vouchers, Tickets List, Ticket Labels, Tour Packet Labels, Mailing Labels, Shipping Labels, and others.
Online Credit Card Processing
After completing a reservation, agents can process a credit card payment through the booking system, confirming approval while the client is on the phone.
Customer Profile & Travel History
GroupMinder stores and tracks detailed client information for both households and individual household members. This includes multiple addresses and phone numbers, personal data (birth dates, anniversary, etc.), credit card information, personal preferences (non-smoking room, window seat), travel interests, mailing history, trip history, and much more.
Vendor Contact Files,
Interaction Log & Booking History
GroupMinder stores and tracks detailed vendor and individual contact information, including, name, address, phone numbers, fax, e-mail and web site address. An interaction log allows you to track all your company’s communication with each vendor contact. Most importantly, the vendor database keeps a product history for each of your vendors. The system records detailed information about products purchased, including product type, dates of use, quantity, cost, and commission structure.
Easy System Access by Third Party
Because GroupMinder is web-based, you can easily provide an affiliate third party, whether a travel agency, social club, or association, access to select areas of your system through what's called the Extranet. By allowing them to view data and run reports, your "travel partners" have access to real-time information on joint projects — and, with no intervention on the part of your staff. The Extranet also opens the way for providing your partner clients or membership with the convenience of online registration via their own web sites.
GROUPMINDER PRICING
One-Time Set-Up Fee: $3,500
+
Monthly Fee based on average number of annual travelers:​
Annual Travelers | Monthly Fee |
|---|---|
5,000 to 10,000 | $750 |
2,001 to 5,000 | $500 |
501 to 2,000 | $300 |
up to 500 | $150 |
Some restrictions may apply. Large or complex operations with more than 10,000 travelers per year, more than ten branch offices and/or multiple brands may require custom pricing. All prices are subject to change without notice.